Intensive Outreach for Mental Health

The majority of Thresholds’ services take place out in the community, not in a clinic or other office-based setting. Our model is to bring wraparound services to wherever our clients are.

Thresholds clients are all unique; they come from vastly different backgrounds and arrive with different needs, talents, and hopes. As such, a variety of services are at their full disposal, ranging from access to medical care and psychiatric treatment, job readiness and work placement, educational opportunities, or a safe and stable place to live. Thresholds believes everyone contributes to society. Everyone should have the opportunity to live a life of value, self-respect, compassion, and dignity.

Depending on needs and severity of symptoms, an individual is connected to one of three levels of treatment intensity: the Assertive Community Treatment Team; the less intensive Community Support Team, and finally the Community Support Individual Team, which is considered the final level of service before full self-sufficiency. These models use a multidisciplinary team approach to provide intensive services where and when our clients need them—24 hours a day, seven days a week.

Our staffed teams include peer support specialists and practitioners with expertise in psychiatry, nursing, social work, substance use treatment, and employment. These teams initiate the housing search, develop a care plan, and continue to work with clients over the long-term. Because team members share responsibility for providing treatment and rehabilitation services, the entire team supports each client’s personalized goal of recovery.

Transitioning from Institutional Care 

Thresholds was one of five initial providers selected by the Illinois Division of Mental Health (DMH) in 2012 to provide services to the class members of the Williams Consent Decree. In the first year, we transitioned 40% of the 256 class members that were identified for community reintegration. We assisted these individuals with obtaining a leased apartment in the community of their choice. 

Thresholds provides these clients with the necessary supports and wrap-around services needed to achieve successful independence, including nurse care coordination of primary, specialty and psychiatric care, meaningful activity through supported employment and education services, and peer-run drop-in centers for wellness activities and social opportunities. 

In 2017, Thresholds celebrated the transition of 1,000 Williams and ensuing Colbert class members since these consent decrees began. Our efforts to integrate members of both classes continues today.