Thresholds Outpatient and Intensive Outpatient Services are person-centered, trauma-informed, and evidence-based.
Our model is to bring a comprehensive suite of services to wherever our clients are.
Thresholds provides mental health crisis response in Chicago through two programs – our Living Room and our Mobile Crisis Response Team.
The Thresholds Workforce Development Department offers workshops, conferences and other training opportunities.
Thresholds offers groundbreaking programs for adolescents, young adults, families, young mothers, and their children.
Thresholds offers services designed to integrate mental health, substance use, and primary care treatment.
Our mission is to provide data to support decision-making meant to improve quality of care, optimize health outcomes, and lower costs.
This program provides key transitional services to people with serious mental illnesses and substance use conditions who are exiting the justice system.
The only program of its kind in Illinois, offering services for persons with mental illnesses who are deaf or hard-of-hearing.
Thresholds’ Peer Success program is operated by consumers – those who have a lived experience of mental illness.
Thresholds is the largest provider of supported housing in Illinois and provides comprehensive services for persons experiencing homelessness.
Thresholds provides clients with the support and services needed to achieve independence to class members of the Williams Consent Decree.
Thresholds offers services to members of the armed forces who are experiencing PTSD, trauma, substance use disorders, and much more.
Thresholds’ Employment Specialists place clients in jobs of their choice to create real economic independence.
The Thresholds Creative Arts Therapy team, made up of a diverse range of trained art therapists, provides our clients tools for wellness.
Thresholds’ Mobile Crisis Response Team (MCRT) is a new program in Chicago that provides access to emergency mental health intervention to people experiencing a mental health crisis. Thresholds clinicians response to the mental health crisis, acting as an alternative to hospitalization or police response.
Who: All persons located in Chicago zip codes 60613, 60640, and 60657 are eligible
How: Call 773-572-5464
When: Monday – Friday from 9AM – 3PM
Check back for expanded hours of operation, eventually the program will operate 24/7/365.
Not located in these zip codes? Please see our Living Room program for another alternative mental health crisis response model.
How it Works
Upon receiving a call from a person experiencing a mental health crisis in Chicago, Thresholds clinicians will work with callers to assess their situation via telephone and determine the appropriate response. This may include dispatching a Crisis Team to the caller’s location to assist. Crisis Teams are made up of two Thresholds staff, one of whom is a peer support specialist with lived experience of a mental health condition.
MCRT team members help guide individuals through their crisis in a community setting, as well as assisting them in navigating the healthcare system to best connect with mental health services and resources.
Like a physical health crisis, a mental health crisis can be devastating for individuals, families, and communities. Thresholds is committed to services and supports to best meet the needs of individuals experiencing a mental health crisis. Too often people experiencing a mental health crisis are met with delay, detainment and even denial of service in a manner that creates undue burden on the person, families, law enforcement, emergency departments and justice systems.